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What are the costs of genetic testing?
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Patients
I need help with…
Understanding hereditary cancer risk
What is my risk of developing hereditary cancer?
Treating cancer
What are my treatment options?
Prenatal care
Is my baby at risk for a genetic condition?
Managing mental health
How might my genes affect my medication outcomes?
(sidebar parent)
About genetic testing
What are the costs of genetic testing?
Financial assistance
Patient Resources
How does genetic testing work?
Patient record request
Prostate Cancer
What are my treatment options?
Providers
My patient needs a test for…
Assessing hereditary cancer risk
What is my patient’s risk of developing hereditary cancer?
Cancer treatment
What is the best treatment for my patient?
Prenatal care
What is a pregnancy’s risk of genetic disease?
Mental health treatment
How will my patient metabolize or respond to certain medications?
(sidebar parent)
About our tests
Myriad test catalog
Research & whitepapers
MyRisk™ gene table
Provider resources
Order a test
Documents & forms
Scope of service & lab certificates
Prostate Cancer Treatment
What are my patient’s treatment options?
Our Tests
Tests for…
(column wrapper)
Prenatal care
Chromosome conditions
Genetic diseases
Cancer risk assessment
Hereditary cancer
Mental health
Depression
Anxiety
ADHD
(column wrapper)
Cancer management
Breast cancer
Ovarian cancer
Pancreatic cancer
Prostate cancer
Endometrial cancer
Other cancers
All tests
(sidebar parent)
TESTS BY SPECIALTY
Oncology
Urology
Imaging
OB/GYN
Mental Health
Internal/Primary care
All tests
TESTS BY NAME
BRACAnalysis CDx
®
EndoPredict
®
Foresight
®
GeneSight
®
MyChoice
®
CDx
MyRisk
™
(cancer treatment)
MyRisk
™
(cancer risk)
Prequel
®
Precise
™
Tumor
Prolaris
®
About Myriad
Who we are
Our science & innovation
Corporate & social responsibility
Latest news
Myriad Genetics Blog
Corporate information
Our leadership
Patient advocacy partners
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All FAQs
FAQs
- Support
I received a sample collection kit in the mail, what’s next?
Unless otherwise instructed by your provider, you can have your sample collected, without additional cost, at one of our specimen collection vendors across the United States. Please click
here
to find a collection draw site near you.
If you are not located near a draw site, please call 888-268-6795 so we may arrange a mobile phlebotomy service appointment for you.
Note: A Myriad Women’s Health Women’s sample collection kit and completed order form is required to schedule all phlebotomy services offered through Myriad Women’s Health. Saliva collection kits do not require a phlebotomist. Instruction
s
for providing a saliva specimen can be found
here
.
I did my screening 2 to 3 days ago, when can I expect communications from Myriad Women’s Health regarding my screen?
Once your sample arrives at our laboratory, you will receive a welcome email and separate price estimate notification within 48 hours. At that time, you may register your order within your
patient portal
to access all order details.
Where can I locate the barcode number for my screen?
You can locate your barcode number on any of the following:
Barcode on the specimen collection kit box
Barcode on the welcome card that was provided with your collection kit
Barcode on your specimen tube
I’m having trouble registering my screen online, how do I fix this?
Once we receive your order, you will receive a welcome email within 48 hours. After receiving your welcome email, the order can be registered within your
account
by verifying your personal health information. If you still encounter difficulties, please call 888-268-6795 to have our Prenatal Support Team assist you.
How do I register my order?
In order to access all features of your Myriad Women’s Health account, you will be required to register your barcode or invoice number
after signing up for a new account
.
Please click the “Register my code” button on the bottom of your account home screen and input the unique 14-digit Myriad Women’s Health sample barcode affixed to the white sticker on the sample tube, also found on the white card inside of the Myriad Women’s Health kit, or on the outside of the box. If neither number is available, you may also use the “Find my order” button on the bottom right of your account homepage and verify your identity using your name, date of birth and phone number to link your screening.
What can I do with my Myriad Women’s Health online account?
Your online account can provide you with many benefits including:
View the status of your order(s): You can track the status of your order(s) online.
Access to consultations: A telephone consult is always included with every Myriad Women’s Health screen. Creating an account is the fastest way to schedule an appointment after your results are ready.
View your results: When your results are ready, you may be able to view a copy online or print them for your records.
View your estimate(s): Your personalized estimate(s) can be viewed from your account.
Make a payment: When your results and invoice(s) are ready, you can view a copy online as well as pay your bill.
Sign in
to your account, or
sign up
for a new account.
I created an account, but I don’t see any orders. Where is my order?
After creating your online
account
,
you can link your order to your account through one of two methods:
If you have your barcode or invoice number: From the homepage of your account, click “Register my code” and input your barcode or invoice number.
If you do not have your barcode or invoice number: From the homepage of your account, click “Find my order” and enter your full name, date of birth, and phone number. We will call or text you with a short verification code that can then be entered on the screen to complete your order registration.
Note: If we have not yet received an order from your physician, you will be unable to register it until we receive your order and send your welcome email/text.
Can you email me my results?
To access an online or PDF copy of your results, please create an online account in
our
patient portal
. Doing so ensures a secure method of accessing your sensitive and private health information.
Can you send my results to my new doctor?
Most patients can access a PDF copy of their results through their online
account
. Alternatively, we are happy to fax a copy of your results to your new provider after you complete our medical release form to ensure secure handling of your personal health information. To pursue this option, please contact us by calling 888-268-6795
email
prenatalsupport@myriad.com
.
When will I get my results?
Once your Prequel
®
Prenatal Screen sample is received at our laboratory, results are available in approximately 7-10 days.
Once your Foresight® Carrier Screen sample is received at our laboratory, results are available in approximately 14 days.
You can track the status of your screening and more by creating an account
here
.
I did not have screening done with Myriad Women’s Health, but my donor did. Can I still schedule a genetic consultation?
We offer consultations for
donor
recipients if their
donor
had screening done with Myriad Women’s Health. For security purposes, you must have specific identifiers provided by your clinic in order to have a genetic consultation scheduled.
Please call us at (888) 268-6795 once the information above is obtained from your doctor. Our Prenatal Support Team is happy to schedule you with one of our friendly and informative genetic counselors.
Does Myriad Women’s Health offer consults in different languages?
Myriad Women’s Health works with a team of certified interpreters to make sure we can provide genetic counseling to our patients that speak languages other than English. If an interpreter is needed for the consult, please indicate the language requested for the interpreter in the “Add a note to your Healthcare Professional” box when scheduling the consult online, and one of our genetic counselors will work to accommodate the request for the consult.
To schedule a consult with one of our board-certified and licensed genetic counselors, please schedule a consult
here
or call
888-268-6795.
How do I schedule a consult?
Each Myriad Women’s Health screen includes complimentary genetic counseling services for patients. During the consultation, the genetic counselor will discuss your results and answer any questions you may have.
To schedule online
,
you will need to
sign up
for an account or
sign in
to an existing account. Once you have signed in, click the “My Consults” tab at the top of the page, then click “schedule a consult.”
To schedule by phone
,
please call Prenatal Support at 888-268-6795.
After your consultation, a consultation note will be generated by your genetic counselor and will be available to your ordering provider within 48 hours of the consult’s completion.
How soon can I schedule a genetic consultation through Myriad Women’s Health?
Upon receiving your results, consultations with our genetic counselors can be scheduled within your online
account
, or by calling Prenatal Support at 888-268-6795.
Consultations can be arranged for a specific time, or within the hour Monday through Friday
4:30
am to 5:00pm PT.
Note: Our genetic consultations are included in the cost of screening and are conducted remotely.
Can you place a hold on my order?
No, we do not place samples on hold once they arrive for processing.
Back to all FAQs
New Guidelines from AUA and ASTRO Support Inclusion of Genomic Testing in Localized Prostate Cancer
New Guidelines from AUA and ASTRO Support Inclusion of Genomic Testing in Localized Prostate Cancer
Click here for webcast