Don’t have one? We can help you find a healthcare provider in your area. Contact our team at myQuestions@myriad.com or (800) 469-7423
With your provider, read over the instructions and included documents and complete the test request form. The form must include a signature from your healthcare provider for us to process your sample.
Follow the instructions inside your kit on how to provide a saliva sample. You can do this at home or at your provider’s office. Seal and ship your kit back using the included shipping label.
Your results will be ready in about 7-14 days after we receive your sample
A personalized genetic test result, with medical society-based management guidelines, will be sent to your healthcare provider in about 7-14 days after the saliva sample has been received by Myriad Genetics.
Download the Virtual Ordering Instructions here: English / Spanish
Your MyRisk kit should include the following:
Along with your kit you should have also received a Test Request Form completed and signed by either your genetic counselor or physician. This test request form was either sent to you via email or sent with your kit. If sent via email you will need to print prior to shipping your sample. If you did not receive a completed test request form, please contact Myriad customer service at 1-800-469-7423
Using a pen write your full name and date of birth within the white square on your collection tube. Ensure your information matches what is shown on the test request form DO NOT eat, drink, smoke, or chew gum for at least 30 minutes before giving your saliva sample.
It can sometimes take a while to produce enough saliva. Try rubbing your cheeks, pretend you are chewing, or think of (or smell) lemons to stimulate saliva production
In the top center section of the test request form, either emailed or provided with your kit, is a specimen collection date. Please write the day you collected your sample within the provided box.
Also add any missing insurance information and sign and date the bottom of the test request form.
Before mailing remember to label your sample with your name and date of birth and write the date you collected your sample on the top of the Myriad Test Request Form. Proper sample identification that matches the TRF is required to perform the test.
For questions regarding collection steps, shipping, or the status of your test please contact customer service at 1-800-469-7423
If at any time you need help with completing your kit, let us know: