I’ve received my kit. Now what?

Three simple steps to complete your Myriad Genetics MyRisk testing journey


1

Schedule an appointment with your healthcare provider

Don’t have one? We can help you find a healthcare provider in your area. Contact our team at myQuestions@myriad.com or (800) 469-7423


2

Bring your MyRisk kit to your appointment

With your provider, read over the instructions and included documents and complete the test request form. The form must include a signature from your healthcare provider for us to process your sample.


3

Send back your sample

Follow the instructions inside your kit on how to provide a saliva sample. You can do this at home or at your provider’s office. Seal and ship your kit back using the included shipping label.

Your results will be ready in about 7-14 days after we receive your sample

A personalized genetic test result, with medical society-based management guidelines, will be sent to your healthcare provider in about 7-14 days after the saliva sample has been received by Myriad Genetics.

Sample Collection Instructions


Download the Virtual Ordering Instructions here: English / Spanish

Step 1: Getting ready to collect your sample

Your MyRisk kit should include the following:

  • A plastic container with your sample collection tube with an attached funnel and small tube cap
  • And a prepaid Myriad shipping bag
  • It’s important you keep your kit box as you will use it to ship back your sample

Along with your kit you should have also received a Test Request Form completed and signed by either your genetic counselor or physician. This test request form was either sent to you via email or sent with your kit. If sent via email you will need to print prior to shipping your sample. If you did not receive a completed test request form, please contact Myriad customer service at 1-800-469-7423

Using a pen write your full name and date of birth within the white square on your collection tube. Ensure your information matches what is shown on the test request form DO NOT eat, drink, smoke, or chew gum for at least 30 minutes before giving your saliva sample.
It can sometimes take a while to produce enough saliva. Try rubbing your cheeks, pretend you are chewing, or think of (or smell) lemons to stimulate saliva production

Step 2: Collect Your Sample

  • Open clear plastic box and remove collection tube
  • Date your Test Request Form at top and bottom
  • Sign bottom of your Test Request Form
  • Write name and date of birth on the white space on your collection tube with a pen or fine point marker
  • Spit into tube until the amount of saliva (not bubbles) reaches the fill line
  • Close lid on funnel lid until a loud click is heard
  • Unscrew funnel from top of tube
  • Use small cap to close tube tightly
  • Shake closed tube for at least 5 seconds
  • Place your labeled tube back into the small clear plastic box

In the top center section of the test request form, either emailed or provided with your kit, is a specimen collection date. Please write the day you collected your sample within the provided box.

Also add any missing insurance information and sign and date the bottom of the test request form.

Step 3: Mailing your sample

Before mailing remember to label your sample with your name and date of birth and write the date you collected your sample on the top of the Myriad Test Request Form. Proper sample identification that matches the TRF is required to perform the test.

  • Remove plastic shipping bag and mailing label from test kit
  • Place your sample and test request form into the test kit
  • Close the test box and place it into the provided plastic bag and seal shut with adhesive strip
  • Drop the kit into any USPS mailbox

Additional Tips:

  • Keep sample at room temperature after collection and before shipping
  • Any leftover packaging may be thrown away
  • Ship sample within 1-2 days of collection of saliva

For questions regarding collection steps, shipping, or the status of your test please contact customer service at 1-800-469-7423

We are here for you

If at any time you need help with completing your kit, let us know:

Call: 1-800-469-7423

Email: MyQuestions@myriad.com